Contact YELSOO

Contact YELSOO customer support for help with clothing orders, shipping, tracking, sizing, returns, product details, wholesale inquiries or affiliate partnerships. Including the relevant order or product information helps us respond more efficiently.

YELSOO Customer Support

Email: support@yelsoo.com
Phone: +1 (502) 351-4590
Support hours: Monday to Friday, 9:00 AM–7:00 PM

Order and Return Help

For an existing order, include your full name, order number and the email address used at checkout. For a damaged, defective or incorrect item, include clear photos of the full garment, the issue, the product label and the packaging.

Please review our FAQs, Shipping Policy and Return & Refund Policy before contacting us. Do not send a return to the address shown on the original parcel unless our support team has authorized that return address in writing.

Wholesale and Affiliate Inquiries

For wholesale requests, use the subject line Wholesale Inquiry. For creator and affiliate applications, use Affiliate Program Application. Include your website, social channels, market and a short description of the proposed partnership.

Company Address

YELSOO
Room 603 & 6672, 6th Floor, Building 2
No. 966 Pingcang Avenue, Pingyao Town
Yuhang District, Hangzhou, Zhejiang 311115
China

Response Times

We respond as soon as possible during support hours. Replies may take longer during weekends, public holidays, promotional events or periods of unusually high inquiry volume.

Contact YELSOO customer support for help with clothing orders, shipping, tracking, sizing, returns, product details, wholesale inquiries or affiliate partnerships. Including the relevant order or product information helps us respond more efficiently.

YELSOO Customer Support

Email: support@yelsoo.com
Phone: +1 (502) 351-4590
Support hours: Monday to Friday, 9:00 AM–7:00 PM

Order and Return Help

For an existing order, include your full name, order number and the email address used at checkout. For a damaged, defective or incorrect item, include clear photos of the full garment, the issue, the product label and the packaging.

Please review our FAQs, Shipping Policy and Return & Refund Policy before contacting us. Do not send a return to the address shown on the original parcel unless our support team has authorized that return address in writing.

Wholesale and Affiliate Inquiries

For wholesale requests, use the subject line Wholesale Inquiry. For creator and affiliate applications, use Affiliate Program Application. Include your website, social channels, market and a short description of the proposed partnership.

Company Address

YELSOO
Room 603 & 6672, 6th Floor, Building 2
No. 966 Pingcang Avenue, Pingyao Town
Yuhang District, Hangzhou, Zhejiang 311115
China

Response Times

We respond as soon as possible during support hours. Replies may take longer during weekends, public holidays, promotional events or periods of unusually high inquiry volume.