Terms of service
OVERVIEW
Last updated: September 8, 2026
This website, located at www.yelsoo.com, is operated by YELSOO. Throughout the site, the terms “we”, “us” and “our” refer to YELSOO. YELSOO offers this website, including all information, content, features, tools, products and Services available through the site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms of Service” or “Terms”), including any additional terms, conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions stated here, you may not access the website or use the Services.
Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates or changes to our website. Where required by applicable law, we will provide additional notice of material changes. Your continued use of the website after changes become effective constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the online e-commerce platform that allows us to sell our clothing products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your place of residence and have given us permission to allow your minor dependents to use this site.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws when using the Service, including copyright and intellectual property laws.
You must not transmit any worms, viruses, malicious code, or other destructive material.
A breach or violation of these Terms may result in the suspension or termination of your access to the Services, subject to applicable law.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse or discontinue Service to anyone where permitted by applicable law.
You understand that your content, excluding payment card information, may be transferred unencrypted and may involve transmissions over different networks or changes required to conform and adapt to the technical requirements of connecting networks or devices. Payment card information is encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or contact made through the website without our express written permission.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to keep the information on this website accurate, complete and current. However, information made available on this site may occasionally contain inaccuracies or may not be complete or current. Material on this website is provided for general information and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources when appropriate. Any reliance on material provided through this website is at your own risk.
This website may contain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this website at any time, subject to applicable law.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right to modify, suspend or discontinue the Service, or any part of the Service, where permitted by applicable law.
Price changes will not affect completed purchases except where an obvious pricing error has occurred. If an order is canceled after payment has been collected, the applicable amount will be refunded to the original payment method.
To the fullest extent permitted by applicable law, we will not be liable for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are eligible for return, replacement, or refund only in accordance with our Return & Refund Policy and applicable law.
We have made reasonable efforts to display the colors, designs, prints, textures and images of our clothing products as accurately as possible. However, we cannot guarantee that the display of any color or detail on your device will be completely accurate. Minor differences may occur because of screen settings, lighting, photography, fabric characteristics, or normal production variations.
Product measurements and size information are provided as guidance. Customers should review the applicable size chart before placing an order. Reasonable measurement variations may occur because of garment construction and manual measurement.
We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, or jurisdiction where permitted by law. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or Services offered.
Product descriptions, availability and prices may change at any time without notice. We reserve the right to discontinue any product at any time. Any offer made through this website is void where prohibited.
Nothing in these Terms excludes or limits warranties, guarantees, remedies, or consumer rights that cannot lawfully be excluded or limited.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel an order where permitted by applicable law. These restrictions may include orders placed through the same customer account, payment method, billing address, or shipping address. We may also limit or prohibit orders that reasonably appear to have been placed by unauthorized dealers, resellers, distributors, or for fraudulent purposes.
If we change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided when the order was placed. If payment has already been collected for a canceled item or order, the applicable amount will be refunded to the original payment method.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete transactions and contact you when necessary.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor and over which we have no control or input.
You acknowledge and agree that access to these tools may be provided “as is” and “as available,” without warranties, representations, or conditions of any kind, except where such warranties or conditions cannot be excluded under applicable law.
Your use of optional third-party tools offered through the website is at your own risk and discretion. You should review and understand the terms under which those tools are provided by the relevant third-party providers.
We may offer new Services, features, tools, or resources through the website in the future. These additions will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available through our Service may include materials or services provided by third parties.
Third-party links on this website may direct you to websites that are not affiliated with or controlled by us. We are not responsible for examining or evaluating the content, accuracy, security, or practices of third-party websites, products, or Services.
To the fullest extent permitted by applicable law, we are not responsible for harm or damages arising from purchases, use of goods or Services, resources, content, or other transactions conducted through third-party websites.
Please carefully review the third party’s policies and practices before completing a transaction. Complaints, claims, concerns, or questions regarding third-party products or Services should be directed to the relevant third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit comments, reviews, photographs, ideas, suggestions, proposals, or other materials to us, you grant YELSOO a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, distribute and display that content in connection with our website, products, marketing and business operations, subject to our Privacy Policy and applicable law.
You represent that you own or otherwise have the necessary rights to submit the content and that the content does not violate the rights of any third party.
You may not submit content that is unlawful, abusive, defamatory, obscene, misleading, malicious, or that contains viruses or other harmful code.
You are responsible for the content you submit and its accuracy. We assume no responsibility or liability for comments or other content posted by users or third parties, except where liability cannot lawfully be excluded.
SECTION 10 - PERSONAL INFORMATION
Your submission and our processing of personal information through the store are governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website or within the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel affected orders where permitted by applicable law.
If we cancel an order after payment has been collected, we will refund the applicable amount to the original payment method.
SECTION 12 - PROHIBITED USES
You are prohibited from using the website, its content, or the Services:
For any unlawful or unauthorized purpose;
To solicit others to perform or participate in unlawful acts;
To violate applicable laws, regulations, or the rights of others;
To infringe upon intellectual property or proprietary rights;
To harass, abuse, insult, harm, defame, intimidate, or discriminate against others;
To submit false or misleading information;
To upload or transmit viruses, malicious code, or other harmful material;
To collect or track the personal information of others without authorization;
To spam, phish, scrape, crawl, or interfere with the operation or security of the Service; or
To circumvent or interfere with security features of the website or Service.
We reserve the right to suspend or terminate access to the Service for violations of these prohibited uses, subject to applicable law.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, the Service and all products and Services delivered through the Service are provided “as is” and “as available,” except as expressly stated by us or required by applicable law.
We do not guarantee that use of the Service will always be uninterrupted, timely, secure, or error-free. We also do not guarantee that all results obtained through the Service will always be accurate or reliable.
To the fullest extent permitted by applicable law, YELSOO and its directors, officers, employees, affiliates, agents, contractors, service providers and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any warranty, guarantee, remedy, consumer right, or other liability that cannot be excluded or limited under applicable law.
SECTION 14 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless YELSOO and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from claims, losses, liabilities or expenses arising from your material breach of these Terms, your violation of applicable law, or your infringement of the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the maximum extent permitted by applicable law. The unenforceable portion will be treated as severed from these Terms without affecting the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
These Terms remain effective unless terminated by you or us. You may terminate your agreement with us by ceasing to use the website and Services.
We may suspend or terminate your access to the Service if we reasonably believe that you have materially breached these Terms, subject to applicable law.
Any obligations and liabilities incurred before the termination date will survive termination where appropriate.
SECTION 17 - ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy and any other policies posted on the website, constitute the entire agreement between you and us concerning your use of the Service and supersede prior agreements or communications concerning the Service.
SECTION 18 - GOVERNING LAW
These Terms and any separate agreements through which we provide Services will be governed by and construed in accordance with applicable law. Nothing in these Terms limits any mandatory consumer protections or rights available to you under the laws that apply in your state, province, or country of residence.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting revisions on our website. Where required by applicable law, we will provide additional notice of material changes.
Your continued use of or access to the website after revised Terms become effective constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms should be sent to us at:
YELSOO Customer Support
Email: support@yelsoo.com
Website: www.yelsoo.com
Address: Room 603 & 6672, 6th Floor, Building 2, No. 966 Pingcang Avenue, Pingyao Town, Yuhang District, Hangzhou, Zhejiang 311115, China